{"id":21336,"date":"2022-12-21T10:24:24","date_gmt":"2022-12-21T09:24:24","guid":{"rendered":"https:\/\/bhagwan-incense.com\/?page_id=21336"},"modified":"2026-08-31T05:04:35","modified_gmt":"2026-08-31T03:04:35","slug":"rambursare-si-retururi","status":"publish","type":"page","link":"https:\/\/bhagwan-incense.com\/ro\/rambursare-si-retururi\/","title":{"rendered":"Politic\u0103 de rambursare \u0219i retururi"},"content":{"rendered":"  <div id=\"page-header-1991995451\" class=\"page-header-wrapper\">\n  <div class=\"page-title dark featured-title has-parallax\">\n\n        <div class=\"page-title-bg\">\n      <div class=\"title-bg fill bg-fill\"\n        data-parallax-container=\".page-title\"\n        data-parallax-background\n        data-parallax=\"-3\">\n      <\/div>\n      <div class=\"title-overlay fill\"><\/div>\n    <\/div>\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n              <div class=\"title-wrapper is-small flex-col\">\n          <h1 class=\"entry-title mb-0\">\n            Politic\u0103 de rambursare \u0219i retururi          <\/h1>\n        <\/div>\n                    <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs \" aria-label=\"Breadcrumb\">Acas\u0103<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-1991995451 .title-bg {\n  background-image: url(https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2023\/01\/hotela-and-home.jpg);\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n\t<section class=\"section\" id=\"section_819738338\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\t<div id=\"gap-1315841643\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1315841643 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row\"  id=\"row-338296629\">\n\n\t<div id=\"col-1938759776\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 178px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"201\" src=\"https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2024\/09\/Air-Mail-Postage-Stamp-300x201.jpeg\" class=\"attachment-medium size-medium\" alt=\"\" srcset=\"https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2024\/09\/Air-Mail-Postage-Stamp-300x201.jpeg 300w, https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2024\/09\/Air-Mail-Postage-Stamp-600x402.jpeg 600w, https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2024\/09\/Air-Mail-Postage-Stamp.jpeg 735w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3 style=\"text-align: center;\">Politic\u0103 de rambursare \u0219i retururi<\/h3>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1938759776 > .col-inner {\n  padding: 20px 0px 20px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-338296629 > .col > .col-inner {\n  background-color: rgb(246, 246, 246);\n  border-radius: 8px;\n}\n<\/style>\n<\/div>\n\t<div id=\"gap-203824078\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-203824078 {\n  padding-top: 60px;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row row-large align-equal align-center\"  id=\"row-1237137706\">\n\n\t<div id=\"col-2078054028\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2023\/01\/icons8-in-transit-100.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Perioada de retur<\/h3>\n<div>\n<p>Ne dorim s\u0103 fi\u021bi pe deplin mul\u021bumit(\u0103) de achizi\u021bia dumneavoastr\u0103. Dac\u0103 nu sunte\u021bi mul\u021bumit(\u0103) de comanda dumneavoastr\u0103, pute\u021bi returna articolele \u00een termen de 14 zile de la data livr\u0103rii, pentru o rambursare complet\u0103 sau un schimb.<\/p>\n<hr \/>\n<h3>Condi\u021bii pentru retur<\/h3>\n<p>Pentru a fi eligibile pentru retur, articolele dumneavoastr\u0103 trebuie s\u0103 \u00eendeplineasc\u0103 urm\u0103toarele criterii:<\/p>\n<ul>\n<li><b>Ambalaj original:<\/b> Produsul trebuie s\u0103 fie nedeschis, neutilizat \u0219i \u00een ambalajul s\u0103u original.<\/li>\n<li><b>Stare:<\/b> Produsul trebuie s\u0103 fie exact \u00een starea \u00een care a fost primit.<\/li>\n<li><b>Excep\u021bii:<\/b> Din cauza naturii produselor de t\u0103m\u00e2ie, articolele care au fost deschise sau deteriorate nu sunt eligibile pentru retur.<\/li>\n<\/ul>\n<hr \/>\n<h3>Cum s\u0103 ini\u021bia\u021bi un retur<\/h3>\n<p>Pentru a \u00eencepe un retur, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la <a href=\"mailto:welcome@bhagwan-incense.com\"><b>welcome@bhagwan-incense.com<\/b><\/a><\/p>\n<ol start=\"1\">\n<li><b>Include\u021bi num\u0103rul comenzii:<\/b> Acest lucru ne ajut\u0103 s\u0103 g\u0103sim rapid detaliile dumneavoastr\u0103.<\/li>\n<li><b>Men\u021biona\u021bi motivul:<\/b> Spune\u021bi-ne de ce dori\u021bi s\u0103 returna\u021bi articolul.<\/li>\n<li><b>A\u0219tepta\u021bi instruc\u021biunile:<\/b> V\u0103 vom oferi instruc\u021biuni suplimentare cu privire la locul \u0219i modul \u00een care s\u0103 trimite\u021bi coletul.<\/li>\n<\/ol>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1166858754\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2023\/01\/icons8-low-price-euro-100.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Costuri de expediere pentru retur<\/h3>\n<div>\n<ul>\n<li><b>Responsabilitate:<\/b> Clien\u021bii sunt responsabili pentru plata propriilor costuri de expediere pentru returnarea articolelor.<\/li>\n<li><b>Nerambursabil:<\/b> V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 costurile de expediere originale nu sunt rambursabile.<\/li>\n<\/ul>\n<hr \/>\n<h3>Adresa de retur<\/h3>\n<p>Toate return\u0103rile trebuie trimise la depozitul nostru central:<\/p>\n<div>\n<p style=\"margin: 0;\"><b>Bhagwan Incense SRL<\/b> Strada Panait Cerna 2, BL M53, SC 2, Birou 54<\/p>\n<p style=\"margin: 0;\">Bucure\u0219ti, 030992<\/p>\n<p style=\"margin: 0;\">Rom\u00e2nia<\/p>\n<\/div>\n<\/div>\n<div><b>Termen:<\/b> V\u0103 rug\u0103m s\u0103 aloca\u021bi 5\u201310 zile lucr\u0103toare pentru ca rambursarea s\u0103 apar\u0103 \u00een contul dumneavoastr\u0103, \u00een func\u021bie de banca sau emitentul cardului dumneavoastr\u0103.<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1991525234\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"icon-box featured-box icon-box-center text-center\"  >\n\t\t\t\t\t<div class=\"icon-box-img\" style=\"width: 60px\">\n\t\t\t\t<div class=\"icon\">\n\t\t\t\t\t<div class=\"icon-inner\" >\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"64\" height=\"64\" src=\"https:\/\/bhagwan-incense.com\/wp-content\/uploads\/2023\/01\/icons8-quick-64.png\" class=\"attachment-medium size-medium\" alt=\"\" \/>\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t<div class=\"icon-box-text last-reset\">\n\t\t\t\t\t\t\t\t\t\n<h3>Articole deteriorate sau defecte<\/h3>\n<p>Dac\u0103 comanda dumneavoastr\u0103 ajunge deteriorat\u0103 sau defect\u0103, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi imediat la <a href=\"mailto:welcome@bhagwan-incense.com\"><b>welcome@bhagwan-incense.com<\/b><\/a> cu fotografii ale produselor \u0219i ambalajului deteriorate.<\/p>\n<div>\n<p><b>Garan\u021bia noastr\u0103:<\/b> Vom organiza un \u00eenlocuitor sau o rambursare complet\u0103,<br \/>\n<b>f\u0103r\u0103 costuri suplimentare<\/b> pentru dumneavoastr\u0103.<\/p>\n<p><b>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi:<\/b> Nu putem oferi ramburs\u0103ri pentru articole \u00eent\u00e2rziate sau aflate \u00een tranzit. Dac\u0103 clientul a furnizat o adres\u0103 de livrare incorect\u0103, sau o adres\u0103 la care livrarea nu este posibil\u0103, costul de expediere original nu va fi rambursat. \u00cen aceste cazuri, costul de expediere pentru returul c\u0103tre noi va fi, de asemenea, dedus din suma rambursat\u0103, \u00eempreun\u0103 cu orice taxe sau tarife vamale pe care le-am pl\u0103tit pentru a primi articolul din afara UE.<\/p>\n<p>V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi, de asemenea, c\u0103, dac\u0103 o comand\u0103 este expediat\u0103 c\u0103tre un punct de colectare sau un dulap pentru colete, iar clientul nu a ridicat coletul la timp, ceea ce a dus la returnarea acestuia c\u0103tre noi, costul de expediere original nu va fi rambursat, iar costul de expediere pentru retur, perceput nou\u0103 de c\u0103tre transportator, va fi dedus din suma rambursat\u0103.<\/p>\n<\/div>\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t<div id=\"gap-1318735011\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1318735011 {\n  padding-top: 30px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\n\t\t\n<style>\n#section_819738338 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":229,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-21336","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politica de retur \u0219i rambursare | Retur u\u0219or \u00een 14 zile | Bhagwan Incense<\/title>\n<meta name=\"description\" content=\"Perioad\u0103 de retur de 14 zile pentru produsele de t\u0103m\u00e2ie nedeschise. 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